Thank you for choosing to shop at Vilioen Store! We are dedicated to delivering your handmade ornaments swiftly and efficiently. Below is detailed information regarding our shipping process.

Warehouse Location
Address: 3136 NW 51st Pl, Gainesville, FL 32605, USA.

Order Processing Time
We process orders from Monday through Saturday. Please consider this when calculating your delivery time.

Delivery Time
The total time to receive your order includes both processing and shipping times:

• Processing time: 1-2 business days
• Shipping time:
  • Within the US: 1-3 business days

Shipping Costs

• For US orders: $5.99
  Shipping costs may vary based on the shipping address provided during checkout.

In Case of Delay
On rare occasions, orders may experience delays due to factors such as weather conditions, customs, or other unforeseen circumstances. If this happens, please reach out to us at [email protected] for assistance.

Order Tracking
Once your order is placed, you will receive a confirmation email. As soon as your order is shipped, we will provide you with a tracking number to follow your package.