This Privacy Policy describes how vilioen.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, products viewed, search terms, and Site interactions.
Purpose of collection: To accurately load the Site for you and perform analytics to optimize the Site.
Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels when you access the Site.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: To process and deliver your orders, provide confirmations and invoices, and screen orders for potential fraud.
Source of collection: Collected directly from you.
Customer Support Information
Examples of Personal Information collected: Updates to the information above or additional information as needed.
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us at [email protected] to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide services and fulfill contracts with you. We may also share Personal Information to comply with legal obligations or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing that we believe may interest you.
- Google Analytics: We use Google Analytics to understand how customers use the Site. For more information, see Google’s Privacy Policy.
- Advertising Partners: We share information about your use of the Site and interactions with our ads with advertising partners. Some of this information is shared through cookies or similar technologies, depending on your consent.
You can opt out of targeted advertising through:
- Facebook Ads Settings
- Google Ads Settings
- Bing Ads Settings
Alternatively, visit the Digital Advertising Alliance’s opt-out portal.
Using Personal Information
We use your Personal Information to provide services, process payments, ship orders, and keep you informed of new products and offers.
Retention
We retain your Personal Information for our records unless you ask us to delete it. For more details on your right to erasure, see the “Your Rights” section below.
Your Rights
If you are a resident of the European Economic Area (EEA) or California, you have the right to access, update, or delete your Personal Information. To exercise these rights, please contact us at [email protected].
Cookies
Cookies are small amounts of information downloaded to your device when you visit our Site. We use cookies to enhance your browsing experience by remembering your preferences. Most browsers accept cookies automatically, but you can adjust your settings to control cookies.
For more details on cookies and how to manage them, refer to your browser’s “Tools” or “Preferences” menu.
Do Not Track
We do not alter our data collection and usage practices when we detect a “Do Not Track” signal due to inconsistent industry standards.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices or if you have questions, please contact us at:
Vilioen Store
3136 NW 51st Pl, Gainesville, FL 32605, USA
Phone: +1 (607) 398 6924
Email: [email protected]